Language matters: The words you use are impactful

Language is universal. Although the type of language changes from one country to the next, what you communicate remains constant. So, it's important to always be accountable for the words you put out into the world, and how those words may make others feel.

You might ask yourself: How can I keep up with inclusive language if it’s always changing? That’s why we’ve created this incomplete guide to inclusive and accessible writing! As society changes and evolves, so does language. Using these tips will ensure that, whether you're writing or speaking, you're using the most inclusive language possible.

Avoid gender pairs. Some terms to describe people are paired with a gender binary of “man” or “woman.” Although commonly used, they are not inclusive words and should be avoided. Here are a few examples:

• Use police officer instead of policeman/woman

• Use performer instead of actor/actress

• Use server instead of waiter/waitress

• Use humankind instead of mankind

• Use sportspersonship or sportspersonlike instead of sportsmanship/sportsmanlike (if you're worried that that one doesn't sound natural, try a new word altogether, such as fair-play or fair-minded player)

Use correct terminology when referring to gender, culture, and race. And if you're not sure, do your research. Our understanding of society is constantly changing as we continue to learn and grow, so staying up-to-date with current language is critical. Don’t assume you know the correct terminology because it may have evolved, and using it could be triggering to the person reading the content. Instead, do your research to ensure you’re referring to individuals and groups appropriately.

• Use 2SLGBTQIA+ instead of LGBTQ

• Use underrepresented or marginalized groups instead of minority

• Use sexual orientation instead of sexual preference

Avoid categorizing people based on demographics. Everyone has the right to express themselves however they feel is the best reflection of who they are. And that expression doesn’t need to follow any categorization. Instead of assuming information, use neutral language that is inclusive to all readers, or even, everyone in the room.

• Use friends, everyone, or people instead of guys, man, bro, dudes, girls or boys

• Use “To whomever it may concern” instead of “Dear Sir or Madam”

• Use “Guests and folks” or “Welcome everyone” instead of “Ladies and gentlemen”

While words carry significant weight, so does the origin of where you’re getting your information. Which is why it’s important to be inclusive about the voices you shed light on throughout your writing. Here are a few tips:

Highlight BIPOC voices. As your voice is your most powerful asset, it is critical to consistently work to dismantle systems of oppression and discrimination. Actively including BIPOC (Black, Indigenous, and People of Colour) voices and experiences in your work is a step in the right direction. As BIPOC voices have historically been excluded from conversations, making a conscious effort to include them allows you to join the fight against racism through language.

Use intersectional language. As every individual is made up of different identities, it is important to recognize how all of these identities are interconnected. Incorporating diverse voices and perspectives into your writing is essential, as every person’s experiences are unique and can provide great insight into any topic.

Using inclusive language aims to treat all people with respect, dignity and impartiality. While we do our best, this guide will never be complete because it's always growing and evolving, just like our use of language.